Contact our Lyon chauffeur service: a question, a quote, a booking?
Our team answers 24/7. A complete booking is confirmed in under 10 minutes. Choose whichever suits you best: phone, WhatsApp or email.
Phone
+33 4 69 96 90 69Or +33 6 22 53 41 92. The fastest option for an urgent request or a last-minute booking.
Send us your journey by message, with your times and the number of passengers.
Ideal for a detailed quote request, a group or a business account.
For a quick quote, tell us
The more complete your request, the faster and more accurate our reply:
- The pick-up date and time
- The departure and arrival addresses
- The number of passengers and bags
- Your flight or train number, if you are travelling by plane or high-speed train
- Any special needs: child seat, wheelchair, skis, extra stop
For the most common journeys, our fixed prices are already online on our prices page.
Area served
We operate in Lyon and throughout the metropolitan area, at Lyon Saint-Exupéry airport, at Part-Dieu, Perrache and Saint-Exupéry TGV stations, and in the Rhône and neighbouring departments. We also provide long-distance trips anywhere in France, Switzerland and Italy, and transfers to the Alpine ski resorts. Can’t find your destination in our prices? Contact us: we will offer you a fixed fare for any journey.
Companies, agencies and organisers
Do you regularly organise travel for your staff, your clients or your events? Contact us to open an account: invoicing per trip or monthly, each ride assigned to a file number or a cost centre, and a single point of contact for your bookings. Travel agencies, platforms and event organisers can also list us as their local provider in Lyon.
After your request
As soon as we receive it, we check your journey and send you a written confirmation by email, WhatsApp or text. It states the date, time, addresses, vehicle, number of passengers and price. Your driver then contacts you before pick-up. If any information is missing, we simply ask you for it, never guess it.
Our commitments
Every request is handled by an organised team with clear procedures, so that your journey goes exactly as planned:
- A complete booking confirmed in under 10 minutes
- Written confirmation of every booking and every change
- A fixed price or a clear quote, never a bad surprise
- A driver who contacts you before pick-up
- Every ride actively monitored by our operations manager
A complaint or a suggestion?
Your opinion matters. If a trip did not go as you expected, write to us at booking@transfert-lyon.com giving the date and time of the ride. We check the facts, talk to the driver if necessary, and give you a clear answer. All feedback helps us improve our service. And if you were happy, a Google review helps us a great deal.
Transfert-Lyon, a La Conciergerie I Carré brand
Transfert-Lyon is a brand of La Conciergerie I Carré, a SARL registered with the Bourg-en-Bresse Trade and Companies Register under number 950 894 790. Our full legal details are given in our legal notice, and our booking, change and cancellation terms in our terms and conditions.
Frequently asked questions
How quickly do you reply?
We confirm a complete booking in under 10 minutes. For a quote that needs some work (group, chauffeur hire, school or accessible transport), we get back to you as quickly as possible with a clear proposal.
Can I book by phone at night?
Yes. Our service runs 24/7: call +33 4 69 96 90 69 or message us on WhatsApp. For a pick-up the next day, we advise booking as early as possible.
How do I change or cancel my booking?
Write to us by email, WhatsApp or text, giving the date and time of your trip. Any significant change is confirmed to you in writing. Cancellation is free up to 24 hours before pick-up.
How much is a taxi from Lyon to Vichy?
With Transfert-Lyon, the private driver alternative, the trip from Lyon to Vichy costs €360 in a sedan and €480 in a van, at a fixed price, tolls included. All about the Lyon–Vichy trip.
I need a taxi for 13 people: how do I make my request?
Send us the date, time, addresses and number of bags. For 13 people, we coordinate two vehicles, for example an 8-seat van and a second van, travelling together. We reply with the total price. All our prices for 13 people.
Are you a transfer company in Lyon?
Yes. Transfert-Lyon is a transfer company based in Lyon: we organise transfers between Saint-Exupéry airport, the train stations, hotels, Geneva and the ski resorts, for private customers as well as agencies, hotels and event organisers, with flight and train tracking, fixed prices and monthly invoicing for businesses. Find out more about our transfer service.
A journey to organise? We are here to help.
Google reviews
What our clients say
Genuine reviews left by our clients on Google.
